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What is your return policy?Updated 5 months ago

We offer a 30-day return policy from the delivery date for eligible items. Approved returns are issued as store credit, less the applicable return shipping fee. We do not offer refunds for change of mind or incorrect sizing.

To be eligible for a return:

  • Items must be lodged within 30 days of delivery.
  • Items must be unworn, unwashed, with tags attached, and free from perfume, makeup, or other residue.
  • Swimwear and lingerie must be tried on over undergarments and returned with the hygiene seal intact.
  • One-size garments, hosiery (including stockings), earrings, underwear, and G-strings cannot be returned for hygiene reasons.
  • All sale items and products marked as Final Sale are not eligible for return unless they have a genuine manufacturing fault.

By placing an order with Outcast, you agree to our Returns Policy and Terms & Conditions.

Ready to lodge a return? Visit our Returns Portal to get started.

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