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Outcast Clothing ROW

Yes, most sale items can be returned.<ul><li dir="ltr" style="text-decoration: none;">Returnable:&#xA0;items marked down from full price during the sale that aren&#x2019;t tagged as final sale. These can be returned in line with our usual <a href="https://outcast-clothing.com/pages/returns-exchanges" target="_blank" rel="noopener noreferrer">returns policy</a>.</li><li dir="ltr" style="text-decoration: none;">Not returnable: items in our &#x201C;Sale&#x201D; category are final sale and can&#x2019;t be returned or exchanged.</li></ul>If your item is faulty, damaged or incorrect, including final sale items, please <a href="https://outcast-clothing.com/pages/contact-us" target="_blank" rel="noopener noreferrer">contact us</a> and we&#x2019;ll help you straight away.

Yes, most sale items can be returned. Returnable: items marked down from full price during the sale that aren’t tagged as final sale. These can be returned in line with our usual returns policy. Not returnable: items in our “Sale” category are final

Can I return items purchased during the sale?

Black Friday Sale 2026

How long will it take for my order to arrive?

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My tracking says delivered but I haven’t received my order.

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Will my parcel be left or go to the post office?

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EU Right of Withdrawal

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Shipping & Deliveries

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Size Guide

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Payments & Promotions

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Outcast App

Accounts & Orders

What is your return policy?

How do I return an item?

Are return shipping costs covered?

Can I return a sale or markdown item?

How long do returns take to process?

Why did I receive store credit instead of a refund?

Does store credit expire?

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My return label didn't generate.

Can I return items from multiple orders in the same parcel?

I think my item has a fault.

I received the wrong item. What should I do?

What currency is my store credit?

What happens if my return is rejected?

What is Instant Exchange?

Who can use Instant Exchange?

Can I exchange for a different size, style or colour?

How long do I have to return my original item?

What happens if I don’t return my original item?

Can I use Instant Exchange more than once?

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Do I have to pay for shipping?

Do free shipping thresholds apply to exchanges?

What if my returned item doesn't meet the return conditions?

Instant Exchange

Returns

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Can I earn points on orders purchased with a gift card?

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Refer a Friend

Heartbreak Hotel Loyalty

Will a sold out item be restocked?

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Can you hold an item for me?

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Are all sizes restocked?

Where are your products made?

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Products & Restocks

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Do you offer wholesale?

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Do you work with influencers or offer collaborations?

Other

How long will the sale run?

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Where is my welcome discount code?

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Can I combine other discount codes with the sale?

I placed an order before the sale. Can I still get the discount?

Can I use gift cards or store credit during the sale?

Can I redeem my loyalty points during the sale?

Can I earn loyalty points on sale items?

What happens if I miss a promotion?

Will shipping times be affected during the sale?

Terms and Conditions

Can I return items purchased during the sale?Updated 11 hours ago